Mission-critical ERP under pressure: scarce talent, slow hires, high costs

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Group operates in 14 countries with 25 sites, running production and logistics on a centralized Microsoft Dynamics 365 F&O platform. If ERP or IT support slows, supply chains stall and compliance risks rise. But internal hires were scarce and often left within two years. Contractors were available, but at unsustainable rates. Recruitment cycles stretched 60–90 days, leaving ERP and IT teams understaffed. For a production-driven business, those delays and costs were untenable.

Nearshore team embedded with speed, compliance, and full integration

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Talcom designed a nearshore ERP and IT hub that operated like an internal extension of Terberg’s team. We:

• Sourced and hired Dynamics F&O specialists in weeks, not months
• Managed onboarding, training, and compliance from end to end
• Structured governance and escalation to match Terberg’s internal standards
• Integrated team members fully into Terberg’s workflows and culture

€375K annual savings and strong cultural alignment

• Time-to-hire cut from 60–90 days to 10–15 days
• Contractor costs eliminated, generating €375K in annual savings
• Zero downtime across ERP and IT support during transition
• Retention above industry benchmarks, with high ratings on cultural fit